Return and Refund Policy

Last updated: September 24, 2026

This policy applies to purchases made from MOB TJ STYLE, operated by Yunfan Technology (Hong Kong) Co., Limited.

Return window and item condition

You may request a return within 30 calendar days of purchase. To be eligible, an item must be unused, unworn, unwashed, unaltered and undamaged, with its original tags, accessories and packaging. Proof of purchase is required.

Items returned outside the stated window, items showing wear, washing, alteration, stains or customer-caused damage, and items missing tags or essential packaging may be refused.

How to request a return

1. Email contact@mobtjstyle.com with your order number, the item you wish to return and the reason.
2. Wait for written approval and the authorized return address.
3. Pack the approved item securely and use a trackable shipping service. Keep your proof of postage.

Do not send returns to our registered office unless Customer Service specifically authorizes that address in writing. Unapproved returns may be delayed or refused.

Return shipping and fees

For a change of mind, sizing choice, personal preference or an item ordered by mistake, the customer is responsible for return postage. The amount depends on the carrier selected by the customer. Original shipping charges are not refundable unless required by law or we confirm otherwise.

A USD 10 return handling fee is deducted from an approved refund for customer-choice returns. This fee and return postage are not charged when the return is caused by a verified damaged, defective or incorrect item supplied by us.

Damaged, defective or incorrect items

Report a damaged, defective or incorrect item within 7 calendar days of delivery. Include your order number and clear photographs. If we verify the issue, MOB TJ STYLE will provide an appropriate remedy and cover the authorized return shipping cost where a return is required.

Inspection and refund timing

Returned items are normally inspected within 5–7 business days after arrival. For an approved return, we aim to submit the refund to the original payment method within 14–21 business days after receiving the return. Your bank or payment provider may need additional time to post the credit.

We do not offer direct exchanges. If you need another size or color, return the eligible item and place a new order.

Lost return parcels and misuse

Customers remain responsible for customer-arranged return parcels until they reach the authorized return location. We may refuse returns that do not meet this policy or show evidence of fraud, abuse or repeated wardrobing.

Nothing in this policy limits rights that cannot lawfully be excluded under applicable consumer law.